Responsibilities

• Helping staff to prepare food and drinks in the café
• Assisting with keeping the visitor centre clean and tidy (eg mopping and clearing tables, setting up/putting away equipment each day)
• Taking cash/non-cash payments using an electronic till
• Helping with the gift shop (eg restocking/tidying displays, pricing up/answering queries about items, selling NWT membership/special offers, stock checking)
• Engaging with visitors to answer queries and provide information about the partners, whole site (inc. future plans) and events coming up
• Promoting and taking donations

Existing skills and experience needed

No specific skills required as training will be given

Desirable
First Aid certification
Have undergone risk assessment and health and safety training
Knowledge of working in a gift shop or café 
Food Hygiene Certificate

Skills development offered

• Food Hygiene Certificate
• Training in relevant health and safety policies and codes of practice
• Training in appropriate equipment use
• Training in customer service / engagement
• Opportunity to attend volunteer training events offered by NWT

Support available

• Vehicle mileage and public transport costs will be reimbursed
• Personal protective equipment will be supplied when needed

Time commitment needed

Usually half a day per week as part of rota system – 10am – 1pm or 1pm – 4pm.

Any other relevant information

• NWT operates a comprehensive Health and Safety policy that all volunteers are required to adhere to
• Appropriate PPE and logos to be worn when instructed.